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Bathroom remodel nightmare
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5 Years ago, we contracted Creation Builders to remodel a small bathroom; move the toilet to the other side of the room, replace the vanity, and replace the bath for a shower. During the works, they claimed extra work costing an extra $1000 just to reroute the sewage line.
we saw however that the sewage line was not rerouted, just laid as was intended before extra work was claimed, but at the time of final payment, they claimed the extra work was done. We had proof of the contrary.
The finish of the work was very poor and a year later I had to call them back to re-grout most of the shower, it was disintegrating.
Now 5 years later, the whole shower-pan and dam and grout lines have to be redone at the cost of a $2000. The dam was so poorly constructed it was crumbling during the removal of the tiles. We had leakage everywhere and even the toilet was placed incorrectly over the hole and sealed poorly, this all needed to be redone too. The pan was laid incorrect causing the non-draining water to rot away the top tiles and seep into the dam. The dam was not constructed correctly, causing water to enter the dam, expanding it making the leakage worse and worse. The drywall was not fixed correctly and is loose on the side of the shower. I can go on a while longer ...
I wish I had NEVER hired them.
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