Complaint
Posted 10/9/2012
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1 Review
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0 Question
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37 Profile Views
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0 Answer
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Trustlinker since 10/09/12
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CRAP COMPANY WITH A CRAP WARRANTY
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THIS WARRANTY IS A COMPLETE WASTE OF TIME AND MONEY, I PURCHASED MY LEATHERCOUCHES FROM VALUE CITY FURNITURE 2 YEARS AGO AND I WAS TOLD AS LONG AS YOU REPORT DAMAGE WITHIN 5 DAYS OF NOTICING, YOU ARE COVERED, WELL THIS IS BS, I NOTICED SMALL TEARS... Read More »
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Complaint
Posted 5/16/2011
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1 Review
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0 Question
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150 Profile Views
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0 Answer
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Trustlinker since 05/16/11
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Review 5/16/2011
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DO NOT BUY THIS WARRANTY WITH ANY FURNITURE FROM ANY FURNITURE STORE!!!!!!!!
I purchased my couch from Shleifer Furniture Company in Portland, Oregon and thought at the time it was an awesome idea to get the warranty due to the fact we were expec... Read More »
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Review
Posted 12/10/2010
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1 Review
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0 Question
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157 Profile Views
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0 Answer
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Trustlinker since 12/10/10
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Review 12/10/2010
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I purchase Sienna Chestnut Leather Couch from Value City Furniture in Indianpaolis, Indiana, on 5/29/10.
I noticed on 11/7/10 where the material had pulled underneath an arm by the side of the couch. I filed a claim immedialy online and finally... Read More »
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Complaint
Posted 6/2/2010
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1 Review
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0 Question
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198 Profile Views
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0 Answer
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Trustlinker since 06/02/10
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Review 6/2/2010
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I cannot get ahold of this company for them to even begin to honor their warranty on my table. I paid $90 for their service and nothing. I bought my table from Walker Furniture. The phone number that I have for them doesn't work and they website d... Read More »
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Review
Posted 10/27/2009
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1 Review
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0 Question
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170 Profile Views
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0 Answer
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Trustlinker since 10/27/09
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Farmers Market, CA
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Review 10/27/2009
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did anyone buy their warranty from macys? theres an attorney who filed a class action lawsuit against this company and she needs to find a consumer who purchased this warranty from macys since theyre presently the only company who still sells this... Read More »
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Complaint
Posted 9/3/2009
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1 Review
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0 Question
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308 Profile Views
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1 Answer
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Trustlinker since 09/03/09
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Review 9/3/2009
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Is anyone else holding a warranty through Global Care Solutions unable to get through? The 800-521-0555 has been deactivated so many warranty holders will go away. Maybe I can help - try one of these numbers. When you get through, don't take no fo... Read More »
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Complaint
Posted 7/23/2009
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1 Review
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0 Question
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212 Profile Views
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0 Answer
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Trustlinker since 07/23/09
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New Britain, PA
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Review 7/23/2009
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Global Care Solutions, LLC bleached out my green sofa slipcover, admitted fault, and have not taken any steps to replace it. They do not return phone calls and emails. They are masters in stall tactics and they lie. I have a phone and email log th... Read More »
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Complaint
Posted 6/29/2009
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1 Review
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0 Question
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225 Profile Views
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0 Answer
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Trustlinker since 06/29/09
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Fairfield, OH
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Review 6/29/2009
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A little over two years ago we bought a sofa and loveseat from Value City Furniture with a Stainsafe warranty since we have 2 cats. My cat had a bladder infection on 07/24/2009 which cause him to urinate all over our couch and loveseat since they... Read More »
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Complaint
Posted 6/25/2009
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1 Review
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0 Question
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221 Profile Views
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0 Answer
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Trustlinker since 06/25/09
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Jacksonville, FL
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Review 6/25/2009
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This is the worst company I have ever worked with. When you go to a furniture store and buy an extended warranty, make sure it is not with Global Care Stain Safe because THEY WILL NOT HELP YOU FOR ANY REASON OR ANYTHING!!!! The worst company custo... Read More »
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Complaint
Posted 6/16/2009
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1 Review
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0 Question
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172 Profile Views
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0 Answer
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Trustlinker since 06/16/09
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Soddy Daisy, TN
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Review 6/16/2009
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Basically I purchased their Stainsafe Warranty. Had a claim 03/30/2009 and was told it would be 5-7 days until a technician came out to my home. I have called several times and was told someone would be returing my call for directions etc...This i... Read More »
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Complaint
Posted 5/1/2009
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1 Review
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0 Question
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220 Profile Views
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0 Answer
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Trustlinker since 05/01/09
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Buford, GA
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Review 5/1/2009
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I agree with the others. Global Care Solutions (aka Stainsafe) is a totally bad company. We tried to file a claim for a rip in our sofa. I sat down with keys poking out of my pants and it ripped a small hole. I told my wife that there was a hole i... Read More »
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Complaint
Posted 4/9/2009
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1 Review
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0 Question
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160 Profile Views
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0 Answer
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Trustlinker since 04/09/09
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Fountain Valley, CA
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Review 4/9/2009
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This is by far the worst company I have ever dealt with. I have been waiting for 1 1/2 years for a refund check and still have not received it. I call once a week to check on the status and they alway make me leave a message so they can call me ba... Read More »
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Complaint
Posted 1/28/2009
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1 Review
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0 Question
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224 Profile Views
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0 Answer
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Trustlinker since 01/28/09
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Garden City, UT
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Review 1/28/2009
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This company is a farse. I purchased a 5 year extended warranty for a sofa through this company under the name of "Stainsafe". After one year this high-end sofa started cracking in one of the leather seat cushions. After carefully reading the enti... Read More »
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Complaint
Posted 11/13/2008
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1 Review
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0 Question
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199 Profile Views
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0 Answer
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Trustlinker since 11/13/08
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Apple Valley, CA
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Review 11/13/2008
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I would NEVER buy any product from this business again. I purchased the furniture warranty from this business in Feb. 2007 and they were unable to fulfill my claim. So, in July 2008, they sent me a letter promising me a refund of a Prorated amount... Read More »
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